Uplifted Independence
Last updated: 6 December 2025
These Terms and Conditions govern your use of the Uplifted Independence website and our related services. By accessing our website or engaging our services, you agree to comply with these terms. If you do not agree, please discontinue using our website.
1. About Us
Uplifted Independence provides disability support services tailored to individual needs under the National Disability Insurance Scheme (NDIS).
Our services aim to promote independence, safety, and wellbeing for each participant we support.
For enquiries, contact:
info@upliftedindependence.com
2. Use of Our Website
By using this website, you agree that:
- You will not engage in any activity that disrupts or interferes with the website’s functionality.
- You will not attempt to access secure areas without authorisation.
- Any information you provide through the website is accurate and complete.
We may update, modify, or remove content on this website at any time without prior notice.
3. Service Information
Information about services listed on our website is for general guidance only.
Actual services delivered will be outlined in your individual Service Agreement with us, which details:
- Support types
- Service hours and schedules
- Rights and responsibilities
- Fees, billing, and cancellation terms
Nothing on this website overrides or replaces the terms in your signed Service Agreement.
4. Eligibility for Services
To access NDIS support services through Uplifted Independence, you must:
- Be an NDIS participant with active funding, or
- Self-fund your support services
We reserve the right to verify eligibility before commencing services.
5. Fees and Payment
Service fees follow the NDIS Pricing Arrangements and are subject to updates by the relevant authorities.
Invoices are issued based on:
- Agreed schedules in your Service Agreement
- Actual support hours delivered
- Applicable NDIS rates
Any self-funded services must be paid according to the payment terms outlined in your agreement.
6. Cancellation Policy
Cancellations must follow the terms stated in your Service Agreement and the NDIS Pricing Arrangements.
Short-notice cancellations may incur charges.
7. Limitation of Liability
Uplifted Independence takes all reasonable steps to deliver safe and quality services.
We are not liable for:
- Loss or damage caused by circumstances beyond our control
- Third-party actions, systems, or service providers
- Misuse of the website or reliance on website information for clinical or legal decisions
Your use of our website is at your own risk.
8. Intellectual Property
All content on this website, including text, graphics, images, logos, and design elements, is owned by Uplifted Independence unless otherwise stated.
You may not reproduce, distribute, or use any content without written permission.
9. Privacy
We handle all personal information in accordance with the Privacy Act 1988 (Cth) and our Privacy Policy.
By engaging with our website or services, you consent to the collection and use of your information as outlined in our Privacy Policy.
Read our full Privacy Policy or request a copy via info@upliftedindependence.com.
10. External Links
Our website may include links to third-party sites.
We are not responsible for the content, accuracy, or privacy practices of external websites and recommend reviewing their policies before use.
11. Termination of Access
We may restrict or terminate website access without notice if:
- You violate these Terms and Conditions
- We need to protect system security or user safety
- Maintenance or updates require temporary suspension
12. Changes to These Terms
We may update these Terms and Conditions periodically.
The revised version will take effect upon publication on our website with the updated date shown at the top.
13. Contact Us
For questions or concerns about these Terms and Conditions, contact:
Uplifted Independence
Email: info@upliftedindependence.com